promotion: TRP (powered by Fitronics)
How can CoursePro transform and elevate your health and fitness business?
04 Jun 2024
Rees says using CoursePro allows your business to grow and become more efficient, all while providing customers with a higher level of service / World of Swimming
CoursePro is a great way for our teachers, parents and office team to interact and boost communication within the business
– Chris Rees
Credit: World of Swimming
Now, he’s shared his thoughts about operations, communication and how to pick the best software solutions for growth.
What services does World of Swimming provide?
We provide small classes for swimming lessons for children and adults across the UK. Currently, we’re hosting around 2,000 swimmers every week.
What was your course management like before you introduced CoursePro?
Before CoursePro, we had a very manual process in place, running off mainly spreadsheets and involving lots of administrative work for the team. Now, we have half the resources working on schools ten times the size – enabling us to use our valuable skill sets in other business areas.
What benefits have you seen in your business since using CoursePro?
The interface is a great way for our teachers, parents and office team to interact and boost communication within the business, and, with the bonus of enabling direct debits, it’s transformed how we do business!
How has CoursePro enhanced your team’s performance and time?
Through ‘contact triggers’, new updates such as automatic waiting lists are a brilliant way to ensure the smooth operation of our business. It allows the team to focus on offering higher levels of support to our customers and provide a greater experience overall.
If you’ve explored other course management systems, what stood out about CoursePro that made it your provider of choice?
We’ve looked at a lot of course management systems over the years, but we know that CoursePro continues to improve its systems and offerings with regular updates and this progression is really important to us as it demonstrates the qualities of true partnership.
In addition, the CoursePro support team is super helpful and always available when the team needs a hand.
Why would you recommend other businesses consider using CoursePro?
I would highly recommend CoursePro to other swim schools and activity providers because it allows your business to grow, become more efficient and provide customers with a higher level of service.
/ World of Swimming
/ World of Swimming
More press releases and updates from TRP (powered by Fitronics):
In today's competitive fitness landscape, the key to success lies not only in providing
exceptional facilities but also in cultivating meaningful interactions with members.
CoursePro powered by Fitronics has announced 1 million active members across various sports
including swimming, gymnastics, tennis and golf.
Virgin Active has been partnered with CoursePro since 2016 when they initially rolled out
the software across their UK estate to support with the management of swim and tennis
programmes.
Fitronics is delighted to announce its newest partner to the Consult brand; Keith Smith.
Fitronics will host its first-ever customer experience-focussed Summit, ConnectCX, on 3
October in Solihull, UK, in partnership with Proinsight.
TRP (powered by Fitronics): news from HCMmag.com and FitTechGlobal.com
HCM OPINION: It’s time to focus, says Fitronics’ Marc Jones
The fitness industry is robust, it’s seen off many recessions and we’re currently going through
some tough times. It’s during these times that we need to focus on the where and the what.
Where can I get the biggest return and what can I do to maximise this return?
TRP (powered by Fitronics): featured in HCM and Fit Tech magazines
Sponsored: Fitronics – Revolutionise engagement
Coaching workshops from Keith Smith and
Adam Daniel have been designed to empower
your team and transform your service
Sponsored: Fitronics: connecting the industry
Cheriee Wales reports from the recent
Fitronics and Proinsight ConnectCX
conference and CoursePro Summit
Software: Solution finders
Each health club has its own requirements and
challenges, but the right software solution can
make all the difference, as Steph Eaves discovers
Letters: Write to reply
Fuel the debate about issues across the industry and share your best practice. We’d love to hear from you – [email protected]
Sponsored: Fitronics: Game changing growth
The UK health club sector could grow to engage
up to 35 per cent of the population, according to
a Fitronics study, reports Marc Jones
TRP (powered by Fitronics)
Tel: 0330 1280971
Email: [email protected]
Address:
404 Cambridge House,
Henry Street,
Bath,
Somerset,
BA1 1BT,
United Kingdom
TRP (powered by Fitronics) video gallery:
Key personnel
Alan O'Riodran, managing director
Marc Jones, head of customer experience
Eddy Graham, sales account manager
Alex James, sales account manager
Peter King, commerical sales manager
Dave Ling, regional account manager
Marc Jones, head of customer experience
Eddy Graham, sales account manager
Alex James, sales account manager
Peter King, commerical sales manager
Dave Ling, regional account manager
Key customers
We work with over 300 companies globally representing 1,200 facilities across the sector.
Plans for the next 12 months
Over the next 12 months, we are dedicated
to showcasing our newly acquired business,
Workflow Asset Management (WAM)
to provide our leisure-based customers
with an efficient way to manage their
assets. WAM’s cloud-based software
allows businesses to take control of their
asset management and make informed
decisions to ensure facilities run smoothly.
Interested in attending? Contact us via [email protected]
Interested in attending? Contact us via [email protected]
Testimonial
“Your willingness to work with us through the pandemic meant and continues to mean a lot to us. The product continues to provide us with valuable input and actionable knowledge. It's essential.”
– Ken Brown, owner, Fitness Incentive
– Ken Brown, owner, Fitness Incentive
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