Gold company profile
Active Insight
Active Insight was formed in 1999 in an attempt to deliver cost effective research solutions to Active Leisure, Health and Fitness, and Cultural Industries. We have built a company that is leading the way in providing valuable insight into public perceptions of fitness and leisure, alongside developing a Customer Insight Platform that our clients use within their own facilities.
Find out more about Active Insight here...
Find out more about Active Insight here...
Active Insight: News and press releases
12 Jan 2024
Two new research reports have highlighted the impact of the UK's cost of living crisis on
people's physical activity levels.
19 Dec 2023
With almost 20 per cent of the UK population living in the countryside, this marks the next
frontier for fitness industry expansion. The challenge is finding the right model.
04 Nov 2022
UK Active, CIMSPA, CLUK and Leisure Energy will be part of the keynote panel and break out
sessions, sharing the activity of sector leaders to address the energy crisis we all face and
share thoughts on supporting the drive to become Carbon Neutral.
Active Insight: featured in HCM and Fit Tech magazines
Research: Raising the Bar
HCM Handbook 2024 issue 1
How is public sector leisure doing compared to last year and what
improvements can be made? Mike Hill, director at Active Insight
reports on the findings of the 2023 Customer Experience Survey
Insight: The benefit of insight
Health Club Management 2023 issue 10
New research explores how dealing
with attrition can unlock success for
operators, as Joanna Walker explains
Insight: Country life
Health Club Management 2023 issue 10
Many living in rural areas are missing out on fitness, as the
standard gym model doesn’t work with low population densities.
Kath Hudson asks how public and private sectors can broaden their reach
Policy: Get active
Health Club Management 2023 issue 9
Martyn Allison dissects the UK government’s
new physical activity and sport strategy
About Active Insight
About us
Active Insight are the leading provider of Customer Insight, Business Intelligence and Consultation services to the Cultural Services, Active Leisure and Health and Fitness Industries.
Active Insight was formed in 1999 in an attempt to deliver cost effective research solutions to Active Leisure, Health and Fitness, and Cultural Industries. We have built a company that is leading the way in providing valuable insight into public perceptions of fitness and leisure, alongside developing a Customer Insight Platform that our clients use within their own facilities.
Key products and services
We offer a consumer experience management system focusing on onboarding, Net Promoter Score, Sales Focus, Team focus, Swim Focus, Recovery Focus, Staff Recognition.
We also host events called active-ne which has run every year since Spring since 2014. The event comprises inspiring educational sessions, interesting speakers and productive 1-to-1 meetings across a packed two-day agenda.
Shows attending?
• active-net Private
• active-net Public
• Veg-net
• active-net Scotland
• Elevate
• Independent Gyms Conference
Active Insight are the leading provider of Customer Insight, Business Intelligence and Consultation services to the Cultural Services, Active Leisure and Health and Fitness Industries.
Active Insight was formed in 1999 in an attempt to deliver cost effective research solutions to Active Leisure, Health and Fitness, and Cultural Industries. We have built a company that is leading the way in providing valuable insight into public perceptions of fitness and leisure, alongside developing a Customer Insight Platform that our clients use within their own facilities.
Key products and services
We offer a consumer experience management system focusing on onboarding, Net Promoter Score, Sales Focus, Team focus, Swim Focus, Recovery Focus, Staff Recognition.
We also host events called active-ne which has run every year since Spring since 2014. The event comprises inspiring educational sessions, interesting speakers and productive 1-to-1 meetings across a packed two-day agenda.
Shows attending?
• active-net Private
• active-net Public
• Veg-net
• active-net Scotland
• Elevate
• Independent Gyms Conference
Active Insight
Tel: 07940 937866
Email: [email protected]
Address:
Park Farm,
Hethersett,
Norfolk,
NR9 3DL,
United Kingdom
Julie Allen, business development director
Key personnel
Julie Allen, business development director
Plans for the next 12 months
We are launching our second version of our consumer experience management system and hosting two new events: active-net private sector and veg-net, a vegan networking event
Testimonial
"Focusing on providing excellent customer experiences is a key focus for us, and having Julie provide training in such a genuine, authentic and knowledgeable manner was really powerful. We're really looking forward to continuing our work with Julie and developing our relationship with Active insight."
– Alex Muse, business development manager, Wiltshire Council
– Alex Muse, business development manager, Wiltshire Council
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