Gold company profile
![](https://www.leisureopportunities.co.uk/images/dir/195283_368117.png)
CoverMe Ltd
CoverMe Fitness, an app for seamless, on-demand management and cover solutions for sports and fitness professionals.
Find out more about CoverMe Ltd here...
Find out more about CoverMe Ltd here...
CoverMe Ltd: News and press releases
12 Jun 2024
CoverMe Fitness, the studio management app for the fitness industry, has launched in
Australia, with industry veteran Tony Zonato as managing director for the region.
PRESS RELEASE: Roehampton Club raises the bar for class cover with CoverMe
13 May 2024
Roehampton Club is an exclusive club in south London catering for 5,000 members, which prides
itself on delivering exceptional fitness experiences.
PRESS RELEASE: CoverMe Fitness launches in Australian market with industry veteran Tony Zonato at helm
01 May 2024
CoverMe Fitness, the innovative studio management app for the fitness industry, launches this
month in Australia, with industry veteran Tony Zonato leading the rollout as Managing
Director for the region.
01 May 2024
Complaints about group exercise have become a thing of the past for the Reynolds Group
thanks to its partnership with CoverMe, a digital platform that simplifies group exercise
and PT management for clubs and instructors.
15 Jan 2024
As an instructor with more than 20 years’ experience under her belt, Syreeta Stracey knows
only too well the struggles of finding cover when she’s unwell or a holiday means she cannot
take her regular classes. Being introduced to the CoverMe app has changed that.
PRESS RELEASE: Face of CoverMe secures regular teaching job through the app
12 Dec 2023
In 2020, 36-year-old Aparna started teaching yoga in her home country of India, following a
successful 10-year career as an actress and model and a two-year stint as a flight attendant
with Qatar Airways.
05 Sep 2023
A series of new research projects have shed light on the significant challenges faced by
leisure operators and group exercise instructors in finding short-notice cover for classes, as
well as its impact on members.
09 May 2023
A new on-demand group exercise class cover app, CoverMe Fitness, is set to revolutionise
the
fitness industry, allowing club managers to source the best freelance exercise instructors
in
less than 30 seconds.
CoverMe Ltd: featured in HCM and Fit Tech magazines
HCM People: Bev Brinkworth and Rosanna Tucker
Health Club Management 2023 issue 9
Our ambitions are to expand globally to introduce Studio Society to key markets, reshaping fitness paradigms
About CoverMe Ltd
CoverMe Fitness, an app for seamless, on-demand management and cover solutions for sports and fitness professionals. A platform where top-tier professionals - group exercise instructors, personal trainers and swimming instructors etc - effortlessly connect with clubs in three simple steps and just 30 seconds. One powerful app connecting the industry.
We're more than just a matchmaking service. CoverMe isn't just about filling slots; it's about recognising excellence and nurturing talent. We're all about making sure the best instructors get the recognition they deserve while helping clubs find and retain the cream of the crop.
At the heart of CoverMe lies a vibrant community of fitness pros who set the bar high and raise industry standards. By providing a safe and reliable way to streamline cover provision, we're not just changing the game; we're transforming how clubs manage their staff. With CoverMe in their corner, operators can redirect their focus towards business growth and member satisfaction, knowing their cover needs are in capable hands.
Key products and services
Our product range is designed to revolutionise club management. We're all about matching clubs with inspirational, fully qualified and meticulously vetted freelance instructors to keep disruptions at bay and member experiences soaring.
Our app, battle-tested and fine-tuned in real clubs, puts the power in the hands of operators. From managing existing instructors to scouting fresh talent, CoverMe has got it covered. With just three steps, managers can source cover, post audition requests and keep their schedules humming along smoothly.
But we don't stop there. We're all about perks too. Instructors who join our community earn points and badges, unlocking discounts from top brands like FitPro, CIMSPA and Sweaty Betty. It's our little way of saying thanks for being part of the CoverMe family.
Safety and compliance? We've got that covered too. Every certification and insurance document undergoes rigorous verification by our dedicated team. We'll even shoot you a friendly reminder when documents are due for renewal. Because when it comes to compliance, there's no room for compromise.
And let's not forget about the nifty QR code system. With just a scan, instructors can check in and out of clubs, while managers keep tabs on who's teaching and when. It's a game-changer for generating reports and saving precious time on admin tasks.
So there you have it: CoverMe Fitness, where convenience meets quality and excellence is the name of the game. Join us, and let's elevate the world of fitness together.
Shows attending
Elevate, FIBO, PerformX. IDEA World, IHRSA
case study: Transforming group exercise cover at Studio Society
Studio Society has been working with CoverMe since October 2022 to make the process of finding group exercise cover quicker and easier.
The fully immersive group exercise-based club, in London’s trendy West Hampstead, offers more than 250 classes a week including Body Pump, HIIT, boxing, yoga and Spinning. Finding class cover is an ongoing exercise for general manager Tony Zimmerling.
“We have 40 permanent instructors. Before using the CoverMe app, finding cover instructors would take hours of my time and was always in the back of my mind,” he says.
In the past, Studio Society’s instructors would post messages on their Facebook groups when they needed cover. Zimmerling would then receive an email from potential cover instructors, who he would research on social media before inviting them into the club to meet them and discuss how the classes work etc. The process was even more challenging for last minute cover.
“If one of our instructors phoned in sick, it would be left to me to find cover. I’d have to scour Facebook groups and message all my different WhatsApp contacts to try and find someone. Everything else would have to be put on hold until I’d arranged cover. It was really stressful,” he explains.
The CoverMe app has entirely transformed the process, allowing Zimmerling to source cover in minutes. “It’s so much easier now. Instructors just log into the app, post the dates they need covering with details of the class and rates of pay and the message goes out to all instructors within the chosen radius of the club. I see the job post, get notified when potential cover instructors respond and can accept or reject them,” he says.
“I love how easy it is. I posted for cover for a yoga class this morning and had responses from two qualified instructors within 15 seconds. And looking at the app now I can see I have 26 confirmed covers and three posts awaiting a response for cover needed over the next four weeks.”
The app’s automatic invoicing function saves considerable time at month end too. Instructors scan a QR code to access the club when they come in to teach, which generates an invoice that is sent to management.
“Instead of working through loads of documents on my PC, I just download a report from CoverMe, which details how many classes each instructor has taught and how much they are owed so I can process the payment. Payroll used to take a massive amount of time out of my day, but last month it only took two hours to process payments for 70 instructors, 30 of which were covers.”
An additional benefit of the CoverMe app is that it has acted as a source of new group exercise talent, says Zimmerling. “We have found some amazing new instructors through the app, which we wouldn’t have discovered without using the app.
“CoverMe is brilliant for us. Our permanent instructors love using it because it saves so much time. Many of them work in other clubs and still have to use the old way of finding cover. They love the fact they don’t have to do that here – it makes life so much easier for them and for management too.”
The fully immersive group exercise-based club, in London’s trendy West Hampstead, offers more than 250 classes a week including Body Pump, HIIT, boxing, yoga and Spinning. Finding class cover is an ongoing exercise for general manager Tony Zimmerling.
“We have 40 permanent instructors. Before using the CoverMe app, finding cover instructors would take hours of my time and was always in the back of my mind,” he says.
In the past, Studio Society’s instructors would post messages on their Facebook groups when they needed cover. Zimmerling would then receive an email from potential cover instructors, who he would research on social media before inviting them into the club to meet them and discuss how the classes work etc. The process was even more challenging for last minute cover.
“If one of our instructors phoned in sick, it would be left to me to find cover. I’d have to scour Facebook groups and message all my different WhatsApp contacts to try and find someone. Everything else would have to be put on hold until I’d arranged cover. It was really stressful,” he explains.
The CoverMe app has entirely transformed the process, allowing Zimmerling to source cover in minutes. “It’s so much easier now. Instructors just log into the app, post the dates they need covering with details of the class and rates of pay and the message goes out to all instructors within the chosen radius of the club. I see the job post, get notified when potential cover instructors respond and can accept or reject them,” he says.
“I love how easy it is. I posted for cover for a yoga class this morning and had responses from two qualified instructors within 15 seconds. And looking at the app now I can see I have 26 confirmed covers and three posts awaiting a response for cover needed over the next four weeks.”
The app’s automatic invoicing function saves considerable time at month end too. Instructors scan a QR code to access the club when they come in to teach, which generates an invoice that is sent to management.
“Instead of working through loads of documents on my PC, I just download a report from CoverMe, which details how many classes each instructor has taught and how much they are owed so I can process the payment. Payroll used to take a massive amount of time out of my day, but last month it only took two hours to process payments for 70 instructors, 30 of which were covers.”
An additional benefit of the CoverMe app is that it has acted as a source of new group exercise talent, says Zimmerling. “We have found some amazing new instructors through the app, which we wouldn’t have discovered without using the app.
“CoverMe is brilliant for us. Our permanent instructors love using it because it saves so much time. Many of them work in other clubs and still have to use the old way of finding cover. They love the fact they don’t have to do that here – it makes life so much easier for them and for management too.”
![](https://www.leisureopportunities.co.uk/images/dir/773818_332804.jpg)
case study: Serco Leisure: finding cover for group exercise instructors
Choosing CoverMe to solve the problem of finding cover for group exercise instructors was an absolute "no brainer”, according to Serco Leisure’s National Commercial Programming Manager, Stephanie Wiltshire, a former a group exercise instructor who went on to manage group exercise for Serco’s leisure centres in Kent.
Serco Leisure, which manages 39 facilities with health and fitness operations across the country, recently went live with CoverMe at its Kent sites; Lockmeadow Leisure Centre in Maidstone, Maidstone Leisure Centre and Swallows Leisure Centre in Sittingbourne. Around 150 classes run each week across the three venues, and CoverMe is efficiently and effectively sourcing instructors around three to four times per week, when the regular team is on holiday or off sick.
Wiltshire, who has been working in the industry for 16 years, explains: “After spending years as either an instructor or managing group exercise, it was a no brainer to jump onboard an app where everything is in one place and cover can literally be arranged at the click of a button.
“A year ago, when I was Kent Health and Fitness Manager for Serco Leisure, finding cover for classes fell entirely on my lap for all our sites. It takes a lot of time out of a health and fitness manager’s day. It can also get very messy and diluted when you’re using different forms of communication – some instructors want to be contacted via group chats, others don’t, some prefer email and some like a phone call. It’s easy to make a mistake when the messages aren’t in one place.”
With CoverMe, operators are connected with inspirational, qualified and vetted instructors, filtered through the app’s algorithms and analytics, which identify the most suitable freelance instructors, factoring in skills, proximity and availability – all in real time – so managers can source and book class cover in just three steps.
“Having been responsible for finding the cover instructors myself, I would say CoverMe is saving our health and fitness managers around five hours plus per week. CoverMe significantly improves their work life balance; they are no longer the victim of multiple group chats, being contacted on every social media platform possible, every hour of every day,” continues Wiltshire.
The ability to have more than one admin on the app means staff can truly have time off and, when at work, can focus on other activities when they need to, knowing another member of the team can handle the cover request.
“For example, Caroline, our health and fitness manager at Swallows Leisure Centre, was on the gym floor delivering inductions the other day when a notification for cover came through on the app. She quickly approved the cover request, finished her appointment and then checked the app again to see that the cover had been arranged. Historically, the stress of trying to find time to send and manage all those messages, emails and calls would have been immense. As a result, we’ve definitely seen fewer class cancellations.”
Wiltshire has been impressed with CoverMe’s instructor portal, which requires all necessary certification and insurance documents to be uploaded and vetted by CoverMe’s staff before they are approved on the app. She says: “We require a £10 million public liability insurance from our instructors, and it’s really important to us that the CoverMe app can take that into when vetting suitable instructors. If an instructor is not compliant they cannot teach for us; it’s just another headache we no longer have to worry about. The same with insurance. CoverMe takes ownership, making sure these things are correct and up to date, with the parameters set by the club. CoverMe flags up when someone’s certification or insurance is due to expire and freezes their account if it’s out of date, so we always remain compliant. Before now this has been hard to keep tabs on.”
Wiltshire concludes: “The onboarding process was also super smooth and easy. CoverMe did 99.9% of the work for us, making it a stress-free and easy to manage process. It’s been a great tool for Kent so far and I will be overseeing the process as and when it launches across our other sites too.”
Serco Leisure, which manages 39 facilities with health and fitness operations across the country, recently went live with CoverMe at its Kent sites; Lockmeadow Leisure Centre in Maidstone, Maidstone Leisure Centre and Swallows Leisure Centre in Sittingbourne. Around 150 classes run each week across the three venues, and CoverMe is efficiently and effectively sourcing instructors around three to four times per week, when the regular team is on holiday or off sick.
Wiltshire, who has been working in the industry for 16 years, explains: “After spending years as either an instructor or managing group exercise, it was a no brainer to jump onboard an app where everything is in one place and cover can literally be arranged at the click of a button.
“A year ago, when I was Kent Health and Fitness Manager for Serco Leisure, finding cover for classes fell entirely on my lap for all our sites. It takes a lot of time out of a health and fitness manager’s day. It can also get very messy and diluted when you’re using different forms of communication – some instructors want to be contacted via group chats, others don’t, some prefer email and some like a phone call. It’s easy to make a mistake when the messages aren’t in one place.”
With CoverMe, operators are connected with inspirational, qualified and vetted instructors, filtered through the app’s algorithms and analytics, which identify the most suitable freelance instructors, factoring in skills, proximity and availability – all in real time – so managers can source and book class cover in just three steps.
“Having been responsible for finding the cover instructors myself, I would say CoverMe is saving our health and fitness managers around five hours plus per week. CoverMe significantly improves their work life balance; they are no longer the victim of multiple group chats, being contacted on every social media platform possible, every hour of every day,” continues Wiltshire.
The ability to have more than one admin on the app means staff can truly have time off and, when at work, can focus on other activities when they need to, knowing another member of the team can handle the cover request.
“For example, Caroline, our health and fitness manager at Swallows Leisure Centre, was on the gym floor delivering inductions the other day when a notification for cover came through on the app. She quickly approved the cover request, finished her appointment and then checked the app again to see that the cover had been arranged. Historically, the stress of trying to find time to send and manage all those messages, emails and calls would have been immense. As a result, we’ve definitely seen fewer class cancellations.”
Wiltshire has been impressed with CoverMe’s instructor portal, which requires all necessary certification and insurance documents to be uploaded and vetted by CoverMe’s staff before they are approved on the app. She says: “We require a £10 million public liability insurance from our instructors, and it’s really important to us that the CoverMe app can take that into when vetting suitable instructors. If an instructor is not compliant they cannot teach for us; it’s just another headache we no longer have to worry about. The same with insurance. CoverMe takes ownership, making sure these things are correct and up to date, with the parameters set by the club. CoverMe flags up when someone’s certification or insurance is due to expire and freezes their account if it’s out of date, so we always remain compliant. Before now this has been hard to keep tabs on.”
Wiltshire concludes: “The onboarding process was also super smooth and easy. CoverMe did 99.9% of the work for us, making it a stress-free and easy to manage process. It’s been a great tool for Kent so far and I will be overseeing the process as and when it launches across our other sites too.”
![](https://www.leisureopportunities.co.uk/images/dir/938378_662759.jpg)
case study: Fitness instructor Elli uses CoverMe to find classes that work with her schedule
Keep on moving
Elli, 25, is a self confessed fitness fanatic, who recently moved back to the UK having worked abroad for three years in Canada and Greece as a ski, snowboard, fitness and yoga instructor.
She explains: “I started teaching fitness classes after graduating in the Bioprocessing of New Medicines (Business & Management) in the middle of the pandemic. I didn’t want to start my first job behind a desk whilst working from home, and realised how much I loved fitness, yoga, skiing and snowboarding, and wanted to share that with other people!”
Elli qualified as a group exercise instructor in 2020, going on to certify as a yoga instructor a year later, followed by her ski and snowboarding qualifications in 2022 and 2023 respectively. But her passion for doing group exercise started as a 16 year old. She says: “I found my love for group exercise at a weekly Zumba class that I went to with my friend and our Mums!
“I now teach every type of class I can from Yoga to Circuits, Legs, Bums and Tums to TABATA and Zumba to Aqua! But Yoga is my favourite to teach as I can be so creative with the class plan, and also hybrid strength/cardio classes with lots of heavy weights and loud music. I love the energy in the room when you create an amazing class!”
Mixing it up
“I've been doing seasonal work for the last three years, spending the summer in Greece and the winter in Canada. The nature of this work meant I would often be back in the UK for a month between seasons, where I would go to the local gym to try to pick up cover shifts and classes. The management at Studio Society in London where I was covering shifts recommended I download CoverMe to pick up cover classes and I've never looked back. CoverMe made this so much easier and less labour intensive.
“Now I’m in the UK permanently and looking to start a full-time career in London, CoverMe has given me the flexibility to pick up different classes that work with my schedule, I can even choose the distance I’m happy to travel and the rate I want to work for. All the cover work I get is through CoverMe.
“It’s definitely made the visibility and ease of finding classes much easier, especially those in central locations as I’m keen to teach at just two or three different clubs to minimise my travel time around London. Plus, I know if I travel abroad again, I can come back and find work.”
Elli’s advice to other instructors using CoverMe for the first time: “It’s important to have a high quality profile as it’s your first impression to a potential employer. Make sure to highlight your key skills and add a bit of personality to your bio. A great, active photo in your favourite class will also draw people in!”
Elli, 25, is a self confessed fitness fanatic, who recently moved back to the UK having worked abroad for three years in Canada and Greece as a ski, snowboard, fitness and yoga instructor.
She explains: “I started teaching fitness classes after graduating in the Bioprocessing of New Medicines (Business & Management) in the middle of the pandemic. I didn’t want to start my first job behind a desk whilst working from home, and realised how much I loved fitness, yoga, skiing and snowboarding, and wanted to share that with other people!”
Elli qualified as a group exercise instructor in 2020, going on to certify as a yoga instructor a year later, followed by her ski and snowboarding qualifications in 2022 and 2023 respectively. But her passion for doing group exercise started as a 16 year old. She says: “I found my love for group exercise at a weekly Zumba class that I went to with my friend and our Mums!
“I now teach every type of class I can from Yoga to Circuits, Legs, Bums and Tums to TABATA and Zumba to Aqua! But Yoga is my favourite to teach as I can be so creative with the class plan, and also hybrid strength/cardio classes with lots of heavy weights and loud music. I love the energy in the room when you create an amazing class!”
Mixing it up
“I've been doing seasonal work for the last three years, spending the summer in Greece and the winter in Canada. The nature of this work meant I would often be back in the UK for a month between seasons, where I would go to the local gym to try to pick up cover shifts and classes. The management at Studio Society in London where I was covering shifts recommended I download CoverMe to pick up cover classes and I've never looked back. CoverMe made this so much easier and less labour intensive.
“Now I’m in the UK permanently and looking to start a full-time career in London, CoverMe has given me the flexibility to pick up different classes that work with my schedule, I can even choose the distance I’m happy to travel and the rate I want to work for. All the cover work I get is through CoverMe.
“It’s definitely made the visibility and ease of finding classes much easier, especially those in central locations as I’m keen to teach at just two or three different clubs to minimise my travel time around London. Plus, I know if I travel abroad again, I can come back and find work.”
Elli’s advice to other instructors using CoverMe for the first time: “It’s important to have a high quality profile as it’s your first impression to a potential employer. Make sure to highlight your key skills and add a bit of personality to your bio. A great, active photo in your favourite class will also draw people in!”
![](https://www.leisureopportunities.co.uk/images/dir/837241_498712.jpg)
CoverMe Ltd
Tel: 07891 503525
Email: [email protected]
Web:
www.covermeapp.co
Address:
5 Hyde Road ,
Paignton,
Devon,
TQ4 5BW,
England
![](https://www.leisureopportunities.co.uk/images/dir/191686_729669.jpg)
Louise Crossland, head of commercial
CoverMe Ltd video gallery:
Key personnel
Rosanna Tucker, co-founder and CEO
Beverlee Brinkworth, co-founder and COO
Louise Crossland, head of commercial
Edith Meredith, head of onboarding
Beverlee Brinkworth, co-founder and COO
Louise Crossland, head of commercial
Edith Meredith, head of onboarding
Key customers
All venues, from boutique studios to big-box fitness sites, including:
• Virgin Active,
• Fitness First,
• Total Fitness, and
• Serco Leisure.
• Virgin Active,
• Fitness First,
• Total Fitness, and
• Serco Leisure.
Plans for the next 12 months
This year will see further expansion across the UK in geographical regions to establish
the largest network of fitness professionals, including group exercise instructors, personal trainers, sports coaches, swim teachers etc of any platform.
We have recently launched in Australia and North America and will also roll out to Canada, South Africa and Europe in the next 12 months.
We have recently launched in Australia and North America and will also roll out to Canada, South Africa and Europe in the next 12 months.
Testimonial
“This is a fantastic concept and exactly what all class operators need to enhance efficiency, member satisfaction levels and avoid the frustration of classes being cancelled or changed at short notice.”
– John Treharne, founder, The Gym Group and executive chair and non-executive director, CoverMe
– John Treharne, founder, The Gym Group and executive chair and non-executive director, CoverMe
Testimonial
"The advancement of technology puts everything at our fingertips 24/7: food, fashion, and fast cars. And now the same is true for group exercise instructors - CoverMe is the ‘Uber' of class subbing.”
– Emma Barry, co-founder, Good Soul Hunting and non-executive director, CoverMe
– Emma Barry, co-founder, Good Soul Hunting and non-executive director, CoverMe
Search news, features & products:
Find a supplier: