customer service news
06 Jun 2024
The spa team at the prestigious French hotel, Maybourne Riviera, located in Roquebrune-Cap-Martin near Monaco,
16 Apr 2024
Social enterprise, Places Leisure, which is part of the Places for People Group, has appointed
It's safe to say that technology is transforming every sector, and the spa, wellness and
05 Mar 2024
Formerly known as Gantner Ticketing, Vintia is a state-of-the-art ticketing and booking solution for the
15 Feb 2024
Cardiff-based gym design and installation company, Absolute Performance, has been awarded the contract to design,
27 Dec 2023
In the latest issue of Spa Business, Jeremy McCarthy explores what it takes to create
In today's rapidly evolving fitness industry, where many online courses promise secret formulas for entrepreneurial
05 Nov 2023
The rapid advance of technology in all areas of life is putting societies in flux,
09 May 2023
International spa and wellness professionals have flocked to Las Vegas, Nevada, to attend the 31st
14 Feb 2023
The Parkwood Group has taken over leisure management contracting business 1Life Management Solutions Limited (1LMS
14 Dec 2022
Mystery shopper business Proinsight Research has merged with ReactCX, a customer experience measurement and market
29 Nov 2022
Fairmont Spa & Wellness, Windsor Park, has been crowned the UK’s Best New Spa in
Altrafit has taken further steps to cement its reputation as a provider of high-quality, affordable
26 Nov 2022
Active IQ has been acquired by educational charity NCFE from its parent company, US-based Ascend
24 Oct 2022
Whether going to the spa or gym, customers need to know that their belongings are
07 Jul 2022
Fitness & Lifestyle Group (FLG) has upgraded its digital joining process across Fitness First Australia,
PROMOTION
The University of Bath enhances sports facilities with £150,000 Matrix Fitness equipment upgrade
The University of Bath enhances sports facilities with £150,000 Matrix Fitness equipment upgrade
Leading UK university the University of Bath is steeped in a history of sporting excellence,
23 Jun 2022
A special task force has been established to boost physical activity opportunities for people with
14 Jun 2022
Chester Zoo, Nothe Fort and Black Country Living Museum are among the 19 winners of
25 Jan 2022
Luxury spa and hotel textile supplier BC Softwear has been in business for over 20
20 Jan 2022
Membership-based massage franchise The Massage Company (TMC) has launched a training academy to set up
17 Dec 2021
Hospitality management software system ResortSuite is set to be acquired by Saas software provider Agilysys
As we emerge from the clutches of Covid and our freedom of movement is fully
18 Nov 2021
Bestselling author and entrepreneur Dan Heath has been announced as the opening Power Session keynote
17 Nov 2021
Spa bookings agency SpaSeekers has signed a deal with UK supermarket giant Tesco to exclusively
15 Nov 2021
Polish corporate wellness platform Benefit Systems has taken over a majority stake in club operator
10 Nov 2021
EuropeActive has announced it will trial a new consumer health club certification scheme, to be
08 Nov 2021
A leading ticketing company that can boast Wembley Stadium as its first-ever client, is celebrating
22 Sep 2021
Spa management and operations company Trilogy Spa Holdings has announced the purchase of Trinity Spa
26 Aug 2021
A consultation has been launched to review the current provision of fitness and leisure facilities
21 Jul 2021
The Wellness Tourism Association (WTA) will host its inaugural International Wellness Tourism Conference at the
10 Jun 2021
Scotland’s capital city of Edinburgh has welcomed its second hair and beauty salon operating as
08 Jun 2021
Active IQ has launched two new qualifications – the Level 2 Diploma in Health and
19 May 2021
Arnaud Diaz has been named as Biologique Recherche ’s head of global sales, effective immediately.
12 May 2021
One of the world’s largest corporate wellbeing platforms Gympass has gained a new partner every
19 Apr 2021
Core Health & Fitness is pleased to announce it’s signed an exclusive agreement with Oss
12 Feb 2021
Client management software (CMS) is nothing new, but many commercial organisations fail to take full
12 Feb 2021
A new company which sources and customises a wide range of yoga accessories, as well
09 Sep 2020
The home of British codebreaking, Bletchley Park has been named among the winners of this
09 Sep 2020
Keepme is an AI revenue acceleration platform created for the fitness industry. Blending Artificial Intelligence,
12 Jun 2020
As the spa and wellness industry emerges into a new normal in the wake of
HCM promotional features
Sponsored
“Since EGYM launched at Vivacity, the team has onboarded more than 1,200 members, with a retention rate of 85%”
HCM promotional features
Sponsored
Green Gym Group partnered with Xplor
Gym for an all-in-one gym management
software solution to save time and
improve the member experience
HCM promotional features
Sponsored
We all know we need to stand more. Now an exciting new partnership between Physical and Teca Fitness expands this thinking into UK gyms and beyond
HCM promotional features
Sponsored
Life Fitness has reimagined cardio with the launch of its Symbio line which has been
designed with advanced biomechanics and offers deep levels of customisation
HCM promotional features
Sponsored
A major refurbishment of Sport Ireland Fitness by Technogym has
created a world-class public gym at the home of Irish sport
HCM promotional features
Sponsored
Sustainability in the fitness industry is coming on in leaps and bounds as more
operators refurbish their gym equipment to save money and the planet
HCM promotional features
Sponsored
At the heart of the Sydney Swans new headquarters in Australia is an elite
player-focused training facility by strength equipment specialist BLK BOX
HCM promotional features
Sponsored
Coaching workshops from Keith Smith and
Adam Daniel have been designed to empower
your team and transform your service
HCM promotional features
HCM magazine
Dr Matthew Wade and Georgie
Poole talk us through research
from UK Active and Savanta that
gives a deeper understanding of
what motivates consumers
HCM magazine
Dr Tim Anstiss is developing coachbots that are supporting positive
behaviour change for operators such as Life Leisure and KA Leisure
HCM magazine
HCM People
Jonny Wilkinson
Founder, One Living“We’re striving to awaken another dimension in people and share with vulnerability, truth and honesty”
HCM magazine
Weight loss drugs are altering consumer behaviour, disrupting sectors from food retailing (smaller portions) to apparel (less fabric needed). We need to move fast to align with this new reality
HCM magazine
A new study has found major differences in the way males and females utilise fat during exercise, as Kath Hudson reports
HCM magazine
The Maybourne Group has unveiled its all-new London
hotel The Emory. Megan Whitby goes behind the scenes
at Surrenne, its cutting-edge health and wellness club
HCM magazine
As the UK healthcare sector struggles with ever-increasing demand, health club operators are stepping in and offering members welcome medical support. Kath Hudson reports
HCM magazine
Indoor bikes may remain stationary, but the discipline is in constant motion.
Innovators tell Steph Eaves how they’re keeping pace with the latest trends
HCM magazine
Disappointment about being
passed over for promotion
gave Neil Randall, the resilience
he needed to climb the ranks.
He talks to Kath Hudson about
the challenges he faced early
in his career and the skills
he learned from them
HCM magazine
“Having now done some franchising, we realise that doing boutiques well requires detailed focus, blood, sweat and tears that can only be delivered by the homegrown team”
HCM magazine
“In Belgium, one in 10 people is diabetic or pre-diabetic, so we decided to address this group with interventions for World Diabetes Day”
HCM magazine
Current vacancies
General Manager Tennis Swansea 365
£36,000 - £40,000pa + benefits
Swansea, United Kingdom
Current vacancies
General Manager Coach Gyms
£40,000pa basic + bonus + commission
Leeds, Yorkshire, United Kingdom
Read the latest issue
Featured supplier news
In today's rapidly evolving fitness industry, where many online courses promise secret
formulas for entrepreneurial success, the reality is that few provide the necessary
knowledge to thrive in this fast-changing profession.
Featured supplier news
Altrafit has taken further steps to cement its reputation as a provider of high-quality,
affordable functional fitness equipment that is built to last with the development and
introduction of a new functional fitness keg for luxury gym operator, Third Space.
Company profiles
BLK BOX - where precision meets strength, and innovation never stops in the pursuit of ...
Company profiles
The company’s core business is the provision of facility development and support for local authorities, ...
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Jersey
Jersey War Tunnels
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08-10 Sep 2024
Wyndham® Lake Buena Vista Disney Springs™ Resort, Lake Buena Vista, United States
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The Salil Hotel Riverside - Bangkok, Bangkok 10120, Thailand
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REVĪVŌ Wellness Resort Nusa Dua Bali, Kabupaten Badung, Indonesia
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