press release: Keepme
Highly anticipated Keepme Academy goes live
08 Jan 2024
Keepme Academy is a new on-demand customer learning experience / Keepme
As 2024 commences, Keepme Academy is set to transform how teams harness the full potential of their Keepme subscription, empowering them with beginner to advanced learning pathways designed to help operators maximize their subscription, leading to optimized platform adoption and anticipated revenue growth for customers.
Director of Customer Success and Operations at Keepme, Michelle Thavasi had this to say: “I am thrilled to be able to announce the launch of Keepme Academy to our valued customers. Keepme Academy provides a learning experience that will allow our customers to unlock new levels of success. We’ve worked tirelessly to create a platform that offers comprehensive resources and personalized learning pathways. We’ve put the yards in to ensure the learning platform would be designed not only to elevate our customer’s understanding and mastery of Keepme, but also to set the stage for them to see a huge year of revenue growth ahead.”
Keepme Academy is rich in a variety of learning resources which have been created with the Keepme customer in mind. The Academy will allow for users to revisit learning materials at their convenience, amplifying their comprehension of the platform’s capabilities and facilitating enhanced engagement with members and prospects for heightened revenue generation. The diverse array of learning formats encompasses 'how-to' videos, practice guides, interactive modules, downloadable PDFs, and engaging quizzes.
The Academy also offers pre-designed learning pathways. These are strategically curated learning experiences designed by Keepme’s Customer Education Expert, tailored to ensure customers achieve their learning and business objectives. The 'Getting Started with Keepme' pathway, a comprehensive guide ideal for newcomers, offers insights into platform setup and capabilities, with users who complete the short course set to gain official Keepme accreditation.
Featuring an integrated connection to on-demand content, Keepme Academy also links users to a comprehensive knowledge bank of webinars, best-practice guides, practical blogs, and podcasts. Hilary McGuckin, Director for Marketing comments: “This self-service aspect to the learning portal will ensure our users stay at the forefront of industry advancements and not just how to get from A to B in the platform. While we’re committed to providing a valuable, continuous learning experience for our customers, we also want to provide a space that helps advance their knowledge and understanding of the latest trends in technology and fitness operations. Ultimately, keeping them one step ahead of the competition.”
This new customer resource showcases how Keepme users will be empowered to independently explore and master platform features, fostering a sense of control over their learning journey.
"At Keepme, our commitment to our customers and the fitness industry extends beyond providing exceptional software solutions. We have an unwavering dedication to delivering high-quality educational content that evolves with the needs of our users. Our customers are at the forefront of innovation, and their feedback is our compass for improvement. We actively listen and respond, as seen in our recent updates like Keepme Creator and the upcoming Keepme Scheduler. Keepme Academy is a testament to this commitment, but rest assured, it's not the final chapter. We're continually pushing boundaries to drive our customers forward, ensuring their success in member and prospect engagement at their clubs." - Sumeet Mann, Customer Success Manager at Keepme
Keepme Academy is live as of today. If you are interested in learning more about The Academy, or the Keepme platform as a whole - book your demo.
More press releases and updates from Keepme:
Keepme has today announced a suite of groundbreaking enhancements to its platform, set to
pave the way for the direction that AI will take next as it relates to the Fitness Industry.
Keepme, a leader in AI-driven CRM solutions for the fitness industry, has been named as one
of the UK's top 12 startups to watch for 2024 by Sifted.
Keepme has announced the release of the latest addition to their Best Practice Series - "10
Micro-Strategies to Elevate Membership Sales via Your CRM."
Elevate 2024, the premier event for the fitness, physical activity, and sports therapy
industries, has announced two must-attend panel discussions on AI as part of this year's
robust program.
In a shift from tradition, Keepme have announced that the upcoming May Open-House session
will be led by their expert Marketing team.
Keepme
Email: [email protected]
Web:
www.keepme.ai
Address:
71-75 Shelton Street,
London,
WC2H 9JQ,
United Kingdom
Ian Mullane, CEO & founder
Keepme video gallery:
What is Keepme? from Keepme on Vimeo.
Key personnel
Ian Mullane, CEO and founder
Jeet Kohli, chief technical officer
Michelle Thavasi, director of customer success
Hilary McGuckin, director marketing
Jon Dickson, director of sales – EMEA
Chris Guaty, director of sales – North Americas
Jeet Kohli, chief technical officer
Michelle Thavasi, director of customer success
Hilary McGuckin, director marketing
Jon Dickson, director of sales – EMEA
Chris Guaty, director of sales – North Americas
Key customers
Keepme’s customers are spread across 16 countries globally.
From major franchises in APAC to council leisure centres and Trusts in the UK, to high-end multi-site operators in the Americas and the Middle East.
From major franchises in APAC to council leisure centres and Trusts in the UK, to high-end multi-site operators in the Americas and the Middle East.
Plans for the next 12 months
Keepme’s mission is to revolutionize the way fitness operators achieve revenue growth by transforming how they engage with prospects and members. We strive to constantly deliver on the cutting-edge of what technology can offer in our industry, doing so with quick deployment and low resource requirements for our customers.
In the summer of 2023 we launched Keepme Creator, the industry’s first generative AI tool and V3 of our core products, Keepme Sales and Keepme Membership.
In 2024, we strive to continue redefining how the industry operates. As the industry becomes more responsive to AI and technological advancements, we will be here delivering educational content and empowering operators to make the most of AI within their facilities.
We added Keepme Academy to our offering in January 2024, as well as a new scheduling feature - and we have a number of other platform developments planned for the rest of 2024.
In the summer of 2023 we launched Keepme Creator, the industry’s first generative AI tool and V3 of our core products, Keepme Sales and Keepme Membership.
In 2024, we strive to continue redefining how the industry operates. As the industry becomes more responsive to AI and technological advancements, we will be here delivering educational content and empowering operators to make the most of AI within their facilities.
We added Keepme Academy to our offering in January 2024, as well as a new scheduling feature - and we have a number of other platform developments planned for the rest of 2024.
Testimonial
"Before the team had access to Keepme, we faced several challenges. One of the main issues is that leads were arriving into multiple systems and inboxes, making it very difficult to manage and keep track of leads. This was time-consuming and challenging in terms of maintaining an efficient workflow and responding to enquiries/potential opportunities effectively."
– Darryl Dewar, group sales & customer experience manager, BH Live Active
– Darryl Dewar, group sales & customer experience manager, BH Live Active
Testimonial
"What Keepme uniquely offers is the ability to integrate with any fitness industry software platform that has an API...Keepme gives us one seamless digital process and frees our customer experience teams to focus on our members. We have greater customer insights - and no need to download reports, upload triggers, or prepare communications.”
– Gareth Bacon, head of product, Wellfit
– Gareth Bacon, head of product, Wellfit
Testimonial
"If you have tried some of the AI content tools on the market, you will find the results are never quite right. So, once I heard that Keepme was coming out with their content creator tool, I had very low expectations. But I have been pleasantly surprised by the diversity with this tool! I have played around with the “tone of voice” and it is spot on."
– Meredith DeAngelis, CMO, Village Health Clubs & Spas
– Meredith DeAngelis, CMO, Village Health Clubs & Spas
Search news, features & products:
Find a supplier:
