press release: Keepme
Keepme to launch revolutionary customer learning platform in January 2024
13 Dec 2023
Keepme Academy is a self-paced learning hub accessible exclusively to customers / Keepme
Accessible exclusively to customers via the Keepme platform, Keepme Academy is designed to be a self-paced learning hub. It has been engineered to empower users, providing them the autonomy to navigate their individual educational path, deepening their understanding and mastery of the Keepme platform at their own pace.
Ian Mullane, CEO and Founder of Keepme, declared - "We're thrilled to launch Keepme Academy, and we believe it's going to be a key factor in enhancing our customers' business outcomes. The true power of tools like Keepme shines through when customers understand how to maximize their potential. That’s the heart of what Keepme Academy offers. It's been a massive undertaking, but we're confident it's a platform that will significantly enhance the value our customers get from partnering with us. It also allows us to share the best practices gleaned from working with some of the world’s leading operators globally”
Keepme Academy boasts a wealth of learning materials that have been designed so they can be revisited at the user's convenience, enhancing their understanding of the platform’s capabilities, making it easier to engage members and prospects for increased revenue generation. It will offer a diverse range of learning formats, including 'how-to' videos and practice guides, interactive modules, downloadable PDFs, and engaging quizzes.
Keepme Academy will seamlessly connect users to on-demand content, including a back catalog of webinars, best-practice guides, practical blogs and podcasts, ensuring they stay one step ahead of the competition through optimized continuous learning on the latest approaches to technology and fitness operations.
The Academy includes a mix of different learning materials, and has a number of pre-designed learning pathways, guiding users through a curated selection of materials to achieve specific business and learning objectives. For instance, the 'Getting Started with Keepme' pathway is tailored for newcomers, offering a comprehensive overview of platform set-up and capability. Upon completing designated pathways, users will earn accreditation and receive a downloadable certificate, providing formal recognition of their achievement.
On the upcoming platform launch, Michelle Thavasi, Director of Customer Success and Operations at Keepme stated "I am thrilled that we are able to roll out KMA to customers, this has been in the works for a long time and to finally be able to provide our users with a comprehensive and accessible learning bank of resources is amazing. We are excited to bring this valuable resource to our customers, offering them additional support in their journey to optimize member retention and thrive in the fitness industry."
Keepme Academy goes live early January 2024, and will offer Keepme customers an unparalleled educational experience within the fitness technology landscape. To find out more about Keepme, visit keepme.ai today.
More press releases and updates from Keepme:
Keepme has today announced a suite of groundbreaking enhancements to its platform, set to
pave the way for the direction that AI will take next as it relates to the Fitness Industry.
Keepme, a leader in AI-driven CRM solutions for the fitness industry, has been named as one
of the UK's top 12 startups to watch for 2024 by Sifted.
Keepme has announced the release of the latest addition to their Best Practice Series - "10
Micro-Strategies to Elevate Membership Sales via Your CRM."
Elevate 2024, the premier event for the fitness, physical activity, and sports therapy
industries, has announced two must-attend panel discussions on AI as part of this year's
robust program.
In a shift from tradition, Keepme have announced that the upcoming May Open-House session
will be led by their expert Marketing team.
Keepme
Email: [email protected]
Web:
www.keepme.ai
Address:
71-75 Shelton Street,
London,
WC2H 9JQ,
United Kingdom
Ian Mullane, CEO & founder
Keepme video gallery:
What is Keepme? from Keepme on Vimeo.
Key personnel
Ian Mullane, CEO and founder
Jeet Kohli, chief technical officer
Michelle Thavasi, director of customer success
Hilary McGuckin, director marketing
Jon Dickson, director of sales – EMEA
Chris Guaty, director of sales – North Americas
Jeet Kohli, chief technical officer
Michelle Thavasi, director of customer success
Hilary McGuckin, director marketing
Jon Dickson, director of sales – EMEA
Chris Guaty, director of sales – North Americas
Key customers
Keepme’s customers are spread across 16 countries globally.
From major franchises in APAC to council leisure centres and Trusts in the UK, to high-end multi-site operators in the Americas and the Middle East.
From major franchises in APAC to council leisure centres and Trusts in the UK, to high-end multi-site operators in the Americas and the Middle East.
Plans for the next 12 months
Keepme’s mission is to revolutionize the way fitness operators achieve revenue growth by transforming how they engage with prospects and members. We strive to constantly deliver on the cutting-edge of what technology can offer in our industry, doing so with quick deployment and low resource requirements for our customers.
In the summer of 2023 we launched Keepme Creator, the industry’s first generative AI tool and V3 of our core products, Keepme Sales and Keepme Membership.
In 2024, we strive to continue redefining how the industry operates. As the industry becomes more responsive to AI and technological advancements, we will be here delivering educational content and empowering operators to make the most of AI within their facilities.
We added Keepme Academy to our offering in January 2024, as well as a new scheduling feature - and we have a number of other platform developments planned for the rest of 2024.
In the summer of 2023 we launched Keepme Creator, the industry’s first generative AI tool and V3 of our core products, Keepme Sales and Keepme Membership.
In 2024, we strive to continue redefining how the industry operates. As the industry becomes more responsive to AI and technological advancements, we will be here delivering educational content and empowering operators to make the most of AI within their facilities.
We added Keepme Academy to our offering in January 2024, as well as a new scheduling feature - and we have a number of other platform developments planned for the rest of 2024.
Testimonial
"Before the team had access to Keepme, we faced several challenges. One of the main issues is that leads were arriving into multiple systems and inboxes, making it very difficult to manage and keep track of leads. This was time-consuming and challenging in terms of maintaining an efficient workflow and responding to enquiries/potential opportunities effectively."
– Darryl Dewar, group sales & customer experience manager, BH Live Active
– Darryl Dewar, group sales & customer experience manager, BH Live Active
Testimonial
"What Keepme uniquely offers is the ability to integrate with any fitness industry software platform that has an API...Keepme gives us one seamless digital process and frees our customer experience teams to focus on our members. We have greater customer insights - and no need to download reports, upload triggers, or prepare communications.”
– Gareth Bacon, head of product, Wellfit
– Gareth Bacon, head of product, Wellfit
Testimonial
"If you have tried some of the AI content tools on the market, you will find the results are never quite right. So, once I heard that Keepme was coming out with their content creator tool, I had very low expectations. But I have been pleasantly surprised by the diversity with this tool! I have played around with the “tone of voice” and it is spot on."
– Meredith DeAngelis, CMO, Village Health Clubs & Spas
– Meredith DeAngelis, CMO, Village Health Clubs & Spas
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