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press release: Everyone Active

Winchester Sport and Leisure Park achieves ‘outstanding’ rating in national Quest assessment

26 Jun 2024
Standout areas for the centre included team management, swimming lessons, exercise referral scheme, health and safety standards and accessibility. / Everyone Active
Winchester Sport and Leisure Park has been recognised as one of the top leisure facilities in England after achieving the elite 'Outstanding' rating from Quest, the leading national quality scheme for the leisure industry.

The centre underwent a rigorous two-day evaluation covering everything from tackling inequalities to environmental management practices.

Winchester Sport and Leisure Park, managed by Everyone Active in partnership with Winchester City Council, is one of just three facilities in England to achieve this result.

Quest, Sport England’s continuous improvement tool for leisure facilities, was first established more than 20 years ago to measure how well a facility is operating and how effective organisations are across a range of topics.

The renowned award has evolved over the years to keep pace with the ever-changing sport and leisure industry, and is still the sector’s best-known improvement programme, with its rigorous assessments challenging even the very best leisure centres in the UK.

Winchester Sport and Leisure Park underwent the Quest Plus assessment, a two-day evaluation involving a number of compulsory modules on day one, including Tackling Inequalities and Environmental Management, as well as a variety of topics to help the facility make progress in specific areas of its business on day two.

The leisure centre also went through a mystery visit. By achieving an overall rating of excellent in both Quest Plus and its Mystery Visit, Winchester Sport and Leisure Park has been awarded the accolade of Quest Outstanding.

Standout areas for the centre included team management, swimming lessons, exercise referral scheme, health and safety standards and accessibility.

Alison Lewis, Everyone Active’s area contract manager, said: “We are tremendously proud of this achievement which reflects our team's unwavering commitment to excellent service and positive community impact.

"Quest's Outstanding rating is the gold standard, attained by only the most exceptional leisure centres nationally. Quest is much more than a tick-box exercise; it is an ongoing programme to improve our facility for both staff and customers, and a great way to demonstrate our achievements.”

Quest’s managing director, Caroline Constantine, said: “Quest Plus is such a demanding process. By meeting Quest’s high standards for ‘excellent’ centres and achieving an overall accolade of ‘outstanding’, Winchester Sport and Leisure Park has shown its commitment to providing quality facilities and service to its customers.

“In these tough economic times it is more important than ever that local leisure facilities can demonstrate their value, and the Quest process helps them do just that; enabling facilities and their teams to have the quality of their work both recognised and nationally accredited, as well as showing how they measure up against national standards.”

Winchester Sport and Leisure Park offers an exceptional array of amenities, including a 50-metre, 8-lane competition pool complemented by a 20x10 metre teaching pool. Additionally, it also offers a unique hydrotherapy pool specially designed for rehabilitative therapies.

The amenities extend well beyond aquatics with a large indoor climbing facility, an eight-court sports hall suitable for a variety of activities, and four glass-backed squash courts. The centre’s impressive 200-station fitness suite provides state-of-the-art strength and cardio equipment for all levels.

Members can also enjoy a full-service café and beauty treatment rooms on site.

More press releases and updates from Everyone Active:
An award-winning sports and leisure operator, Everyone Active, has surpassed its £100,000 fundraising goal for dementia specialist nurse charity, Dementia UK.
Amazing Jane, a pioneering UK-based activewear brand, is thrilled to announce its strategic partnership with Everyone Active, a leading operator of community leisure facilities in the UK.
Up-and-coming athletes across the UK are being given the chance to take their careers to the next level – in an Olympic and Paralympic year – with Everyone Active's Sporting Champions scheme.
Everyone Active, a leading operator in the leisure industry, has partnered with ReferAll to manage all its health and wellbeing referral schemes. Everyone Active, which operates more than 200 leisure facilities across the UK, is now using ReferAll’s data management platform to collate real-time information for its community health and wellbeing programmes.
More than ten years on since the London 2012 Olympic and Paralympic Games, the London Legacy Development Corporation (LLDC) has appointed Everyone Active, the longest-established leisure contractor in the UK, as the new operator for the London Aquatics Centre at Queen Elizabeth Olympic Park.
Everyone Active: news from HCMmag.com and FitTechGlobal.com
Everyone Active has launched a golfing brand, Everyone Golf, after new contract wins made it the UK’s second-largest golf operator in the UK, with ten courses.
North Herts District Council has entered into a ten-year partnership with Everyone Active to run five of its leisure centres from 1 April.
Everyone Active has taken over as operator of the London Aquatic Centre on behalf of the London Legacy Development Corporation.
Everyone Active has launched a new service offering access to medical appointments with qualified doctors via its membership option, Everyone Wellness, which gives them tools to support their overall health.
Everyone Active is launching an immersive fitness experience at its Queen Mother Sports Centre in Cental London.
A local leisure centre has begun work on a £1,000,000 refurbishment to provide state-of-the- art facilities for local people.
Everyone Active: featured in HCM and Fit Tech magazines
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Everyone Active
Tel: 01455 890 508
Address: 2 Watling Drive, Sketchley Meadows , Hinckley, Leicestershire, LE10 3EY, England
David Bibby, managing director
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Everyone Active press release: Winchester Sport and Leisure Park achieves ‘outstanding’ rating in national Quest assessment
Winchester Sport and Leisure Park has been recognised as one of the top leisure facilities in England after achieving the elite 'Outstanding' rating from Quest, the leading national quality scheme for the leisure industry.
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press release: Everyone Active

Winchester Sport and Leisure Park achieves ‘outstanding’ rating in national Quest assessment

26 Jun 2024
Standout areas for the centre included team management, swimming lessons, exercise referral scheme, health and safety standards and accessibility. / Everyone Active
Winchester Sport and Leisure Park has been recognised as one of the top leisure facilities in England after achieving the elite 'Outstanding' rating from Quest, the leading national quality scheme for the leisure industry.

The centre underwent a rigorous two-day evaluation covering everything from tackling inequalities to environmental management practices.

Winchester Sport and Leisure Park, managed by Everyone Active in partnership with Winchester City Council, is one of just three facilities in England to achieve this result.

Quest, Sport England’s continuous improvement tool for leisure facilities, was first established more than 20 years ago to measure how well a facility is operating and how effective organisations are across a range of topics.

The renowned award has evolved over the years to keep pace with the ever-changing sport and leisure industry, and is still the sector’s best-known improvement programme, with its rigorous assessments challenging even the very best leisure centres in the UK.

Winchester Sport and Leisure Park underwent the Quest Plus assessment, a two-day evaluation involving a number of compulsory modules on day one, including Tackling Inequalities and Environmental Management, as well as a variety of topics to help the facility make progress in specific areas of its business on day two.

The leisure centre also went through a mystery visit. By achieving an overall rating of excellent in both Quest Plus and its Mystery Visit, Winchester Sport and Leisure Park has been awarded the accolade of Quest Outstanding.

Standout areas for the centre included team management, swimming lessons, exercise referral scheme, health and safety standards and accessibility.

Alison Lewis, Everyone Active’s area contract manager, said: “We are tremendously proud of this achievement which reflects our team's unwavering commitment to excellent service and positive community impact.

"Quest's Outstanding rating is the gold standard, attained by only the most exceptional leisure centres nationally. Quest is much more than a tick-box exercise; it is an ongoing programme to improve our facility for both staff and customers, and a great way to demonstrate our achievements.”

Quest’s managing director, Caroline Constantine, said: “Quest Plus is such a demanding process. By meeting Quest’s high standards for ‘excellent’ centres and achieving an overall accolade of ‘outstanding’, Winchester Sport and Leisure Park has shown its commitment to providing quality facilities and service to its customers.

“In these tough economic times it is more important than ever that local leisure facilities can demonstrate their value, and the Quest process helps them do just that; enabling facilities and their teams to have the quality of their work both recognised and nationally accredited, as well as showing how they measure up against national standards.”

Winchester Sport and Leisure Park offers an exceptional array of amenities, including a 50-metre, 8-lane competition pool complemented by a 20x10 metre teaching pool. Additionally, it also offers a unique hydrotherapy pool specially designed for rehabilitative therapies.

The amenities extend well beyond aquatics with a large indoor climbing facility, an eight-court sports hall suitable for a variety of activities, and four glass-backed squash courts. The centre’s impressive 200-station fitness suite provides state-of-the-art strength and cardio equipment for all levels.

Members can also enjoy a full-service café and beauty treatment rooms on site.

More press releases and updates from Everyone Active:
An award-winning sports and leisure operator, Everyone Active, has surpassed its £100,000 fundraising goal for dementia specialist nurse charity, Dementia UK.
Amazing Jane, a pioneering UK-based activewear brand, is thrilled to announce its strategic partnership with Everyone Active, a leading operator of community leisure facilities in the UK.
Up-and-coming athletes across the UK are being given the chance to take their careers to the next level – in an Olympic and Paralympic year – with Everyone Active's Sporting Champions scheme.
Everyone Active, a leading operator in the leisure industry, has partnered with ReferAll to manage all its health and wellbeing referral schemes. Everyone Active, which operates more than 200 leisure facilities across the UK, is now using ReferAll’s data management platform to collate real-time information for its community health and wellbeing programmes.
More than ten years on since the London 2012 Olympic and Paralympic Games, the London Legacy Development Corporation (LLDC) has appointed Everyone Active, the longest-established leisure contractor in the UK, as the new operator for the London Aquatics Centre at Queen Elizabeth Olympic Park.
Everyone Active: news from HCMmag.com and FitTechGlobal.com
Everyone Active has launched a golfing brand, Everyone Golf, after new contract wins made it the UK’s second-largest golf operator in the UK, with ten courses.
North Herts District Council has entered into a ten-year partnership with Everyone Active to run five of its leisure centres from 1 April.
Everyone Active has taken over as operator of the London Aquatic Centre on behalf of the London Legacy Development Corporation.
Everyone Active has launched a new service offering access to medical appointments with qualified doctors via its membership option, Everyone Wellness, which gives them tools to support their overall health.
Everyone Active is launching an immersive fitness experience at its Queen Mother Sports Centre in Cental London.
A local leisure centre has begun work on a £1,000,000 refurbishment to provide state-of-the- art facilities for local people.
Everyone Active: featured in HCM and Fit Tech magazines
Kantar: Brand power
Liz Terry looks at which operators are most recognised by consumers, using Kantar’s latest brand insight
Industry insights: Predictions
Time are tough but tough times bring out the best in us. Kath Hudson asks some of the world’s top industry experts where they see the glimpses of blue sky
HCM People: Duncan Jefford
Our vision is for all our centres to provide the widest range of wellness services, under one roof
Hot on the heels of the global pandemic, we now have a global cost of living crisis. With purse strings tightening, will health clubs be budgeted out? Kath Hudson reports
Everyone's talking about: Energy
Energy is top of the agenda for two major reasons – cost and decarbonisation. With these two on a collision course, our experts share their views
300th edition: A pause for thought
To celebrate the publication of the 300th edition of HCM, we’ve invited industry experts to give their insights on the health and fitness sector: why they joined, the most exciting development to date and what they think we’ll be reporting on in the next 300 issues...
Everyone Active
Tel: 01455 890 508
Address: 2 Watling Drive, Sketchley Meadows , Hinckley, Leicestershire, LE10 3EY, England
David Bibby, managing director
Everyone Active video gallery:
Key personnel
David Bibby, managing director
Pete Williams, business development director
Ben Beevers, group development director
Key customers
Our key customers are local authorities including district, borough, city and county councils.
Plans for the next 12 months
We will be working closely with our local authority clients and other partners to give confidence to our customers that they can safely return to our leisure facilities following the pandemic.

We will be working hard to re-establish the activity plans, coaching courses and tuition programmes which have been stalled by the pandemic, and we will focus closely on the commercial performance of the business to ensure we return to a sustainable financial model before the end of the year.
Testimonial
“To successfully deliver on their contract bid, clear and robust mobilisation plans were developed and presented that gave us as a council, assurance that the contract was in safe hands. SLM was proactive throughout this stage and continues to be forward-thinking and progressive in its approach with us as its client.”
– Steve Hughes, project manager, Somerset West & Taunton Council
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