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Paul Bedford discusses the ‘double-edged sword’ of the growing trend for strength training, and his ambitions for the health and fitness sector
HCM issue 2 2024
Cheriee Wales reports from the recent
Fitronics and Proinsight ConnectCX
conference and CoursePro Summit
HCM issue 9 2023
Questex’s Sibec Europe|UK, Europe’s leading one-to-one event for the fitness industry,
concluded its event last week at the Anantara Vilamoura Algarve Resort, in Portugal, with
over
750 one-to-one meetings between premier global suppliers and owners and operators of health
and
fitness facilities in Europe and the UK.
promotion •
05 Oct 2022
Questex’s Sibec Europe-UK, Europe’s leading hosted buyer event for the fitness industry,
will take place on 27-30 September 2022 at the Anantara Vilamoura Algarve Resort, in
Portugal.
promotion •
03 Aug 2022
How can operators ensure members feel a continual sense of improvement that keeps them coming back for more?
HCM issue 6 2022
Keeping members actively engaged has never been more important. Abi Harris reports on the latest ideas and inspiration from the Retention Convention
HCM issue 1 2022
Creating workout experiences will be the main theme of this year's Retention Convention, which will
be held as an online event on 9 December 2021.
news •
07 Oct 2021
Paul Bedford and Jamie Owens discuss opportunities and tactics available to operators to regrow memberships
HCM issue 5 2021
The Retention Convention saw experts sharing exciting examples of best practice around customer relationship building
HCM issue 1 2021
The active leisure industry is increasingly feeling the pressure as countries introduce measures to
tackle the COVID-19 (Coronavirus) pandemic.
news •
17 Mar 2020
Retention specialist, Paul Bedford, has released a video tutorial advising health and fitness
operators the best ways to retain customers during the coronavirus outbreak.
news •
16 Mar 2020
Paul Bedford on the best ways to operate in an increasingly competitive market
HCM issue 1 2020
HIIT is hot right now – but are you
optimising it for all your members, or are
some put off by the pain? We look at ways
to ensure a positive experience
HCM issue 6 2019
Self-knowledge, a customer-focused
company culture and utilising your data
are key to retaining members, say experts
at this year’s Retention Convention
HCM issue 6 2019
There are no limits to where virtual can
take the health and fitness industry. We
take a look at the latest directions
HCM issue 5 2019
Where is growth coming from? How can
operators compete? These questions were
discussed at the Power Plate RISE event
HCM issue 2 2019
Retention expert Paul Bedford
comments on case studies and top tips
from the latest retention research
HCM issue 2 2019
New tech is coming down the track which will change the gym experience and improve retention
HCM issue 4 2018
How authentic member communication
can help to improve retention rates
HCM issue 11 2017
A happy workforce and the impact this has on member retention was the topic of the day at this
year's Retention Convention.
news •
26 May 2017
Two more industry greats have been added to the list
of experts at this year’s Retention Convention.
product innovation •
11 May 2017
The Retention Convention will focus on the impact a happy workforce has on retaining
leisure centre, gym and health club members at its event in May.
news •
08 Mar 2017
Retention is not the opposite of attrition. Big data is not the same as large data. Real
brand engagement is about understanding the person that's right in front of you.
news •
07 Jun 2016
Former ukactive CEO David Stalker believes it’s time for the fitness industry’s old guard to
“be off doing something new” and says veterans should leave the new generation to drive
the sector forward.
news •
07 Jun 2016
As the former CEO of ukactive is freed from the shackles of office, he offers his frank opinions on the fitness sector
HCM issue 6 2016
The Retention Convention is back for 2016 with a second installment, featuring a bumper
cast of health and fitness speakers who will focus on how to improve customer
experiences.
news •
07 Mar 2016
Retention expert Dr Paul Bedford is to hold an extended Retention Convention in the UK
next year, focusing on improving customer experiences in the increasingly competitive
gym market.
news •
03 Dec 2015
The Gym Group has sought to gain an edge in the competitive budget gym sector by
commissioning a statistical model to understand the impact of price changes on member
acquisition and retention.
news •
18 Sep 2015
An in-depth study of health club retention in North America identifies the factors that spell the difference between winning and losing
HCM issue 9 2015
Health club operators across the globe are being offered the chance to gain key business
insights from industry renowned retention experts via a live stream of next month’s
Retention Convention.
news •
15 Apr 2015
Latest News
With the 2024 Paris Games about to begin, GLL is celebrating the fact that 94 ...
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Sector leaders in the UK have collaborated to create the Physical Activity Leadership Network that ...
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Female health expert, The Well HQ has teamed up with training provider, The Fitness Group, ...
Latest News
Fitness-focused hospitality brand and management company Equinox Hotels has announced plans to open a modern ...
Latest News
Finalists for the UK Active Awards 2024 have been announced. Winners from across the 14 ...
Latest News
Midlands-based boutique operator, MK Health Hub, has launched a Pilates-inspired concept called MK Reformed, with ...
Latest News
US health and fitness giant, Planet Fitness, which flagged plans to launch in Spain back ...
Latest News
Urban Gym Group CEO Neil Randall talks in this month’s HCM about how being passed ...
HCM promotional features
Sponsored
“Since EGYM launched at Vivacity, the team has onboarded more than 1,200 members, with a retention rate of 85%”
HCM promotional features
Sponsored
Green Gym Group partnered with Xplor
Gym for an all-in-one gym management
software solution to save time and
improve the member experience
HCM promotional features
Sponsored
A major refurbishment of Sport Ireland Fitness by Technogym has
created a world-class public gym at the home of Irish sport
HCM promotional features
Sponsored
At the heart of the Sydney Swans new headquarters in Australia is an elite
player-focused training facility by strength equipment specialist BLK BOX
HCM promotional features
Sponsored
We all know we need to stand more. Now an exciting new partnership between Physical and Teca Fitness expands this thinking into UK gyms and beyond
HCM magazine
Weight loss drugs are altering consumer behaviour, disrupting sectors from food retailing (smaller portions) to apparel (less fabric needed). We need to move fast to align with this new reality
HCM magazine
The Maybourne Group has unveiled its all-new London
hotel The Emory. Megan Whitby goes behind the scenes
at Surrenne, its cutting-edge health and wellness club
HCM magazine
As the UK healthcare sector struggles with ever-increasing demand, health club operators are stepping in and offering members welcome medical support. Kath Hudson reports
HCM magazine
Dr Tim Anstiss is developing coachbots that are supporting positive
behaviour change for operators such as Life Leisure and KA Leisure
HCM magazine
A new study has found major differences in the way males and females utilise fat during exercise, as Kath Hudson reports
Current vacancies
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Featured supplier news
Altrafit has taken further steps to cement its reputation as a provider of high-quality,
affordable functional fitness equipment that is built to last with the development and
introduction of a new functional fitness keg for luxury gym operator, Third Space.
Featured supplier news
In today's rapidly evolving fitness industry, where many online courses promise secret
formulas for entrepreneurial success, the reality is that few provide the necessary
knowledge to thrive in this fast-changing profession.
Company profiles
Technogym offers a complete ecosystem of connected smart equipment, digital services, on-demand training experiences and ...
Company profiles
The UK's largest annual trade event dedicated to physical activity, health, and performance...
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